Creating Synergy Podcast

Creating Synergy brings you engaging conversations and ideas to explore from experts who help businesses adopt new ways of working. Discover innovative approaches and initiatives, new ideas and the latest research in culture, leadership and transformation.

November 16, 2022

#90 - Kylie Morton, Head of Change at SynergyIQ on the one thing leaders need to understand about ‘change’

In this episode, Kylie Morton, Head of Change at Synergy IQ explains why she doesn't believe that people are generally averse or 'resistant' to change—and why that's a problem. 

Why is it that we’re all apparently ‘fatigued by change’, but we rarely do anything to change the way we navigate change?

Kylie wants us to rethink the way we approach change.

She wants less:

  • focus on placating the change 'resister', the noisy few
  • process, meetings, project plans, top-down directives

And what does she want? 

Well, you'll have to listen to this episode  to find out, but I can tell you it starts with us challenging this assumption that we're change resistant or fatigued by change... (because really, we're just having a reaction to change that has been poorly managed).

And she has a whole new approach to managing change which she outlines in this episode.

This is a must-listen for all leaders.

Listen

 

 

 

Watch the Live episode here

 

 

04:32:23 How She managed to grow a team from 0 to 15 Change Managers
06:52:17 How a small gesture of creating a great experience impacted 200 staff
09:08:06 Her unapologetic approach to change and change management
14:27:21 How Change Management is structured towards looking for negativity and why its a problem
17:17:05 Biology behind why people react to change
19:22:21 How looking for impact of Change is a negative thought
22:43:08 How impact and resistance are two big features of a change management process and planning
25:07:09 30% of people are unhappy at work and are feeling burnt out
27:01:05 Change Management has improved but it's not enough
29:31:19 How we are turning Change Leaders into 'Cheer leaders'
37:23:07 How do you support and deliver on a change when you as a leader is struggling to make sense of change
41:30:24 Culture as one of the barriers of Sense making
43:00:06 Why Systems thinking is fundamental in the sense making of something
50:10:19 Two parts of Change
52:24:15 How do we get out of the world where change is viewed upon negatively
54:17:20 Creating Positive Change that value upfront effort
55:41:18 How to overcome the brickwall hurdle of Change
01:00:08:13 How do you shift the mindset of leaders who are resistant to change
01:02:40:21 Change is never Linear
01:03:34:02 How to start looking and implementing change positively
01:05:03:09 What does good Change look like
01:09:17:09 Successful Change is not just about the outcome, it's about the journey
01:12:05:06 How does using an external consultant look like for your organisation

 

 

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Guest Info

 

Kylie Circle

For the last 15 years,  Kylie have been helping improve mindsets, cultures, capabilities, processes, systems and tools, across the spectrum of small and large scale change, and in a range of industries. For her, it's a privilege to work alongside people who want to achieve exceptional things and be given the opportunity to help make sense of how to get there.

Kylie is the Head of Change at Synergy IQ,  challenging how change is typically done and applying a progressive and integrated approach, based on a deep knowledge of Systems Thinking, Human Behaviour and Business Acumen, that delivers results and reduces quiet eye rolls.

Kylie is a Qualified and seasoned change manager, organisational coach, trainer, lean six sigma black belt, project manager, and business analyst.

She is a sensemaker, a curious questioner and a courageous contributor and have a deep appreciation for humanity and an unwavering faith in our ability to solve complex problems. 

 

Connect with Kylie Morton

Financial advisor_2
Host Info

Daniel Franco

Daniel Franco

Daniel is a 'People Collector' kind, a steadfast optimist who believes that the power of trusting relationships is foundational to our bright future. He believes that the world is a better place when we work together. Besides being the Director of Synergy IQ, Daniel is the Host of the Creating Synergy Podcast and rises up every morning with the vision that he can help leaders create a business where their people feel safe, inspired and fulfilled.

Say hello to Daniel on LinkedIn.

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