Our Approach

We approach change management

differently.

We support change in three ways—combining hands-on consulting, practical training, and thought-provoking keynotes. We’re not just facilitating change; we’re building the capability to sustain it, ensuring your team is equipped for what’s next.

Change with clarity

Making change clear, connected and sustainable.

Consulting & Coaching

At the heart of our approach to change is the BCIP® Framework, a Systems Thinking tool we’ve developed right here at Synergy IQ. It helps us look beneath the surface of what’s going on in your organisation so we can uncover patterns, pinpoint what’s driving behaviour, and align everyone around what it really takes to implement change.

Where most models give you a generic roadmap, BCIP® ensures change is built around you - your culture, your goals, and how your people actually work. It gives us a shared view of the system as it really is, so nothing important gets missed, and no one gets blindsided by unexpected issues down the track.

We guide you through four clear stages that turn insight into action, and change into progress:

Create

Crafting your Change

We help you define your endgame, map your current state, and build a strategic Change Blueprint.

Enable

Laying Foundations

We align your leaders, build internal capability with Reframe Change™, and create a clear, people-first strategy.

Design

Mapping the Road Ahead

We craft communication, engagement, training, and transition plans that turn your strategy into tangible action.

Manage

Securing Lasting Impact

We work shoulder-to-shoulder with your team during implementation, adapting quickly and ensuring a smooth transition to BAU.

Building

capability

Reframe Change™

Training & Education

As we work with you using our consulting approach, we build your internal capability at the same time through Reframe Change™.

Reframe Change™ is our practical, science-backed learning program that blends systems thinking and sensemaking with real-world tools.

It gives leaders and teams the skills, language, and confidence to understand what’s happening around them and take action—right alongside our consultants.

This means your people aren’t just watching change happen—they're learning to lead it.

Keynotes that get you

thinking

Our keynotes are crafted to spark insight, shift mindsets, and energise action. Whether you’re kicking off a change, building momentum, or simply looking to inspire your team, we bring fresh thinking, real stories, and a deep understanding of what it takes to lead change in the real world.

Keynote speaking

I had the pleasure of having my entire HR team participate in SynergyIQ’s Reframe Change program, and it was truly an amazing development experience for all of us. The beauty of this program lies in its simplicity and practicality. The concepts are straightforward and easy to understand, making them applicable in our day-to-day operations.

I had the pleasure of having my entire HR team participate in SynergyIQ’s Reframe Change program, and it was truly an amazing development experience for all of us. The beauty of this program lies in its simplicity and practicality. The concepts are straightforward and easy to understand, making them applicable in our day-to-day operations.

Amanda Takos

Executive General Manager People & Culture, Anglicare

SynergyIQ truly partnered with us to develop a Learning and Development strategy and define an operating model for the organisation that supports our goal of implementing a ‘best in industry’ learning and development program for our team. They were able to facilitate very valuable conversations and constructively challenge us which shaped our thinking and ensured we achieved the desired outcomes.

SynergyIQ truly partnered with us to develop a Learning and Development strategy and define an operating model for the organisation that supports our goal of implementing a ‘best in industry’ learning and development program for our team. They were able to facilitate very valuable conversations and constructively challenge us which shaped our thinking and ensured we achieved the desired outcomes.

Belinda Vivian

Chief People Officer, Workskil Australia - Employment and Community Services

Ray was able to engage with senior stakeholders effectively, and work collaboratively with a disjointed HR Leadership team. He was able to produce thorough analysis of the current state, model best practice, and make tangible recommendations on how to reshape and activate the HR function to best align with the strategic and operational business outcomes.

Ray was able to engage with senior stakeholders effectively, and work collaboratively with a disjointed HR Leadership team. He was able to produce thorough analysis of the current state, model best practice, and make tangible recommendations on how to reshape and activate the HR function to best align with the strategic and operational business outcomes.

Billie-Jo Barbara

Chief Human Resources Officer, Department, Child Protection

“Working with SynergyIQ has been instrumental in ensuring the success of PLATO Connect. Their ability to understand our goals, engage stakeholders, and guide us through the complexities of change made all the difference. SynergyIQ’s approach allowed us to not only launch the platform successfully but also lay the foundation for SACE to support teachers’ professional learning.”

“Working with SynergyIQ has been instrumental in ensuring the success of PLATO Connect. Their ability to understand our goals, engage stakeholders, and guide us through the complexities of change made all the difference. SynergyIQ’s approach allowed us to not only launch the platform successfully but also lay the foundation for SACE to support teachers’ professional learning.”

Jamie Dunnill

Program Manager, for Change and Partnerships, SACE

SynergyIQ has been fantastic in helping me develop the necessary skills and traits to become a better leader for business and life.

SynergyIQ has been fantastic in helping me develop the necessary skills and traits to become a better leader for business and life.

Michael Phillips

Fortinet

Their understanding of what to do to create a culture suitable for your customer and their ability to communicate this understanding is excellent. I know that purpose and commercial business leaders will benefit from their experience and knowledge.

Their understanding of what to do to create a culture suitable for your customer and their ability to communicate this understanding is excellent. I know that purpose and commercial business leaders will benefit from their experience and knowledge.

Sharyn Boer

CEO, Meals on Wheels SA

You know, people like to over promise, but they've ticked the box every single time. SynergyIQ care about people as much as we do. We've been delighted with the performance and the partnership.

You know, people like to over promise, but they've ticked the box every single time. SynergyIQ care about people as much as we do. We've been delighted with the performance and the partnership.

Craig Carter

Chief Information Officer, ACH Group

Read the Story

Novatech, a global company, values quality, leadership, and culture. With SynergyIQ's help, we identified strengths, addressed gaps, and aligned our people with our goals.

Novatech, a global company, values quality, leadership, and culture. With SynergyIQ's help, we identified strengths, addressed gaps, and aligned our people with our goals.

Leko Novakovic

Managing Director and Founder, Novatech

The SA Film Corporation engaged Synergy IQ for a corporate team structure and Chief Operating Officer role review. They quickly grasped our business and team functions, fostering trust and fitting into our culture. We highly recommend Synergy IQ for future services.

The SA Film Corporation engaged Synergy IQ for a corporate team structure and Chief Operating Officer role review. They quickly grasped our business and team functions, fostering trust and fitting into our culture. We highly recommend Synergy IQ for future services.

Robyn Jones

COO, South Australian Film Corporation

Read the Story

The City of Burnside sought an innovative Leadership Development Program, and Synergy IQ delivered a tailored solution that aligns with our Leadership Competencies and Behaviors. It includes the internationally recognized Dare to Lead program.

The City of Burnside sought an innovative Leadership Development Program, and Synergy IQ delivered a tailored solution that aligns with our Leadership Competencies and Behaviors. It includes the internationally recognized Dare to Lead program.

Matt Spearman

Group Manager People & Innovation, City of Burnside

It was an incredible experience that equipped our team with valuable tools for effective change support. They tailored the content to our needs, making complex concepts accessible and fun. Our staff now have a clear roadmap for change leadership. It was a game-changing experience for our organization.

It was an incredible experience that equipped our team with valuable tools for effective change support. They tailored the content to our needs, making complex concepts accessible and fun. Our staff now have a clear roadmap for change leadership. It was a game-changing experience for our organization.

Stacey Northover

Executive General Manager, Believe Housing

SynergyIQ get it. Their flexibility in approach, deep understanding of the change process and ability to understand what success looks like means they’re able to adapt to all audiences and teams.

SynergyIQ get it. Their flexibility in approach, deep understanding of the change process and ability to understand what success looks like means they’re able to adapt to all audiences and teams.

Tanya Di Lorenzo

Director People & Culture, Dept Infrastructure & Transport

Our Executive team recently completed the Reframe Change Program with SynergyIQ, and I couldn't recommend it highly enough. The program resonated perfectly with our team and came at just the right time, as we were preparing for a significant business transformation and go-live event. It proved to be an invaluable investment of our time, hitting the mark in every way. The SynergyIQ team brought a wealth of knowledge, relatability, and genuine care for the outcomes they delivered. Their guidance has completely transformed the way we, as a leadership team, approach change. If you're considering a change program that drives real results, this is the one to choose.