DCP | Synergy IQ

The Challenge

DCP, a prominent government department, undertook a transformative journey to unify its IT department following a period of organisational change, including new leadership and a strong focus on digital transformation. This shift brought together multiple teams, new roles, and a renewed focus on delivering cohesive and strategic IT services aligned with the department's mission to safeguard and empower children and young people.

The department faced challenges typical of large-scale organisational transformation:

Emerging roles that required clear strategic alignment and integration.
A need to redefine team culture and collaboration to enhance digital transformation outcomes.

To address these challenges, the department sought to create a unified and purpose-driven IT team with a strong, collective culture and strategy to serve internal stakeholders and external partners effectively.

Reframe Change as a Leadership Accelerator

HomeStart engaged SynergyIQ to deliver the Reframe Change™ program, tailored as a group coaching and workshopping experience. The program focused on:

Aligning leadership approaches to ensure consistent communication and decision-making.
Building confidence in navigating uncertainty and addressing challenges during the transition.
Strengthening the team’s ability to support their organisation through the change process.

Key Features of the Engagement

SynergyIQ was engaged to facilitate a Team Workshop Program focused on three core objectives:

Establish a shared understanding of the team’s role in achieving the department's mission and strategic goals.
Enhance team communication and problem-solving by understanding diverse thinking styles and leveraging collective strengths.
Shift perspectives to view change as a driver for growth and innovation, building resilience and adaptability within the team.

Through a structured and interactive approach, the program successfully aligned the team around a unified purpose, enhanced collaboration, and equipped them with the tools to embrace change confidently.

From Transformation Challenges to Strategic Success

Through the Team Workshop Programme at SynergyIQ, a government IT team was able to rethink their mission, foster better teamwork, and see change as an opportunity for advancement. The team became stronger, more united, and better able to face adversity as a result of Whole Brain Thinking (HBDI) and strategic alignment.

Unified Purpose and Sustauned Engagement

The team now operates with a stronger sense of collective mission and strategic clarity. Team members are dedicated to constantly reflecting, learning, and adjusting.

Improved Collaboration

Teamwork and decision-making have been improved through a heightened awareness of diverse thinking styles through the use of the HBDI framework.

An Operating Rhythm that Empowers

The team is better equipped to navigate and embrace organisational changes and day to day challenges.

The workshop gave us clarity and brought us together as a team. Understanding how we each think has made our communication smoother and our problem-solving more effective. It’s exactly what we needed to move forward confidently.

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