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Case Study: Helping Hand & Synergy IQ

A helping hand to plan the workforce of the future.

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The Problem

A healthcare organisation recognised a gap in their operational fabric: the absence of a cohesive workforce strategy and low engagement among stakeholders. Amidst the stringent clinical and aged care standards, there was an urgent need to rejuvenate the company strategy and enhance awareness for change, especially in the nursing sector where high-demand skills were essential.

The Approach

SynergyIQ orchestrated a detailed Workforce Management Strategy in half a year to foster a culture of continuous learning. They developed thorough change management plans, enhanced communication strategies, and refreshed the organisational branding. They also conducted an extensive policy review and integrated new strategic workforce goals, which informed and improved the enterprise bargaining approach.

The Outcomes

Leadership and Residential Site Managers were key in driving the change, aligning the workforce strategy with the organisational goals. Thorough stakeholder engagement ensured the new strategy met current needs while reinforcing a culture of learning established in 2010.



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